Costco offers various car insurance coverage options, such as liability car, comprehensive, and collision. They also provide additional features like roadside assistance, guaranteed auto protection (GAP), and rental car reimbursement.

American Family has an A rating for financial strength; however, they received above-average complaints regarding claims-handling according to the 2022 J.D. Power Auto Insurance Study by region.

Discounts

Costco offers its members a wide array of car insurance discounts, such as roadside assistance coverage (up to $75 per occurrence), windshield repair deductible waiver, and guaranteed auto protection – which covers the difference between its value and your loan balance and cost of replacing a totaled car in case it becomes deemed totaled. In addition, garage parking, good student driver, multiple vehicle coverage discounts as well as multi product discounts are also offered by this provider.

Costco’s parent company, American Family Insurance, is widely considered a top insurer. Unfortunately, however, its overall complaint rate can be high – something which can hinder customer service especially during claims processes.

Are You Wondering If Costco Car Insurance Is Right For You? Depends On Your Needs And Budget

Coverages

Costco does not directly provide car insurance policies; rather, it acts as an insurance facilitator by linking its members to American Family’s CONNECT subsidiary for coverage and offering discounted rates as well as unique coverages like roadside assistance. Executive Members can take advantage of this partnership to access cheaper rates as well as coverages such as roadside assistance.

CONNECT’s standard auto policy offers liability coverage for bodily injury and property damage, collision coverage to cover repairs after an accident, rental car reimbursement coverage while yours is being repaired, glass repair deductible waiver for cracked windshields, rental car reimbursement coverage as well as rental car reimbursement coverage.

Another advantage of CONNECT’s multi-vehicle coverage is that you can save money by bundling them together; plus if you also hold home or umbrella policies with us, multi-product discounts can apply as well!

While Costco car insurance’s discounts and coverages may be compelling enough to warrant consideration, price should not be your only factor when making this decision. Instead, it would be beneficial to compare quotes from different providers so as to find the most competitive rate possible. In addition, Bogleheads users have reported some concerns with claims handling practices as well as an unusually high number of customer complaints against this insurance provider.

Claims-handling

Costco car insurance is an attractive option for many, providing comprehensive coverages with competitive rates and bundling discounts. In addition to liability coverage, Costco also provides collision and comprehensive policies; its roadside assistance service includes towing, battery charges and fuel deliveries as well as windshield repair/replacement at no additional charge – saving both time and money in temporary vehicle rentals if an accident does happen; furthermore there’s also an optional deductible waiver policy available if cracked windshields arise.

Costco is a membership-only retailer, so in order to buy its auto insurance you need a membership card which costs either $65 for basic membership or $130 for executive membership and must be at least 18 years old to apply for coverage.

Costco claims its members can save nearly $600 on average over their first year with them; however, other insurers may provide better prices and customer service. If you prefer more personalized experience consider bundling multiple policies together such as home and umbrella coverage through Costco; just keep in mind they only act as intermediaries for CONNECT Insurance by American Family who has received high customer ratings in surveys such as JD Power 2023 Auto Claims Satisfaction Study.

Customer service

Costco may offer unique perks, but its customer service falls below expectation. For instance, they do not provide rideshare insurance or new car replacement coverage and their premiums don’t always compare favorably to similar car insurers. Also lacking is an annual Costco reward like many companies do.

However, Costco provides its members with various discounts, such as safe driver discounts and defensive driving course discounts. Customers can save by bundling auto policy with home or condo insurance policies; additionally they offer accidental forgiveness car insurance options that waive their first at-fault accident.

However, it is important to remember that Costco car insurance comes from American Family Connect rather than Costco itself; any questions or issues with your policy should be directed toward American Family instead. As such, before choosing any insurer it’s wise to conduct research and compare prices before making your choice. On average a minimum coverage policy from Costco costs around $85 monthly which is higher than either Geico or Progressive; nevertheless their rates still prove competitive for most people; ValuePenguin conducted an experiment comparing quotes in Illinois between a 45 year-old married man with average credit and his 2015 Honda Civic EX and found rates that came close compared with each insurer they found: Geico average monthly minimum coverage policy cost around $84.70; American Family had much lower minimum coverage rates with average credit scores while Geico had much lower minimum coverage at around $84.20 while Costco did offer their policies at $86 monthly minimum coverage on average than Geico or Progressive; nonetheless ValuePenguin found these results: 45 year-old married man with average credit and 2015 Honda Civic EX rates: $23.24